Peter Eshkeri
- Total activity 20
- Last activity
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Activity overview
Latest activity by Peter Eshkeri-
Peter Eshkeri created an article,
How Do I Reset My KeyPro Keyboard to Factory Settings?
Locate the Reset Button:It is often a small pinhole on the underside; use a paperclip to press it.On some models, press “Fn + R” for 5 seconds.Confirm Reset:Your keyboard lights will flash, and all...
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Peter Eshkeri created an article,
How Do I Replace Keycaps or Switches on My Keyboard?
Replacing Keycaps:Use the provided keycap puller. Place under a keycap and gently pull upward.Align new keycap and press firmly until secure.Replacing Switches (hot-swappable models only):Remove th...
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Peter Eshkeri created an article,
How Can I Customise the RGB Lighting on My KeyPro Keyboard? Steps:
Steps: Download and install the KeyPro Configuration Software from our Support Page. Open the program and select your keyboard model. Choose “Lighting” from the menu. Adjust colors, effects (e.g., ...
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Peter Eshkeri created an article,
How Do I Set Up My KeyPro Keyboard on Windows or macOS?
Step-by-Step Setup:For Windows:Connect your KeyPro Keyboard using the included USB cable or wireless dongle.Windows will automatically install drivers—this takes about 1 minute.Your keyboard is rea...
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Peter Eshkeri created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Peter Eshkeri created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Peter Eshkeri created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Peter Eshkeri created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Peter Eshkeri created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Peter Eshkeri created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...