Peter Eshkeri
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Recent activity by Peter Eshkeri-
How Do I Reset My KeyPro Keyboard to Factory Settings?
Locate the Reset Button:It is often a small pinhole on the underside; use a paperclip to press it.On some models, press “Fn + R” for 5 seconds.Confirm Reset:Your keyboard lights will flash, and all...
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How Do I Replace Keycaps or Switches on My Keyboard?
Replacing Keycaps:Use the provided keycap puller. Place under a keycap and gently pull upward.Align new keycap and press firmly until secure.Replacing Switches (hot-swappable models only):Remove th...
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How Can I Customise the RGB Lighting on My KeyPro Keyboard? Steps:
Steps: Download and install the KeyPro Configuration Software from our Support Page. Open the program and select your keyboard model. Choose “Lighting” from the menu. Adjust colors, effects (e.g., ...
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How Do I Set Up My KeyPro Keyboard on Windows or macOS?
Step-by-Step Setup:For Windows:Connect your KeyPro Keyboard using the included USB cable or wireless dongle.Windows will automatically install drivers—this takes about 1 minute.Your keyboard is rea...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...